FAQs

  • Where are the planners manufactured?

Our planners are crafted with care at our family run business located in Hook, Hampshire. This unique aspect ensures that we have complete control over the entire production process. From design to manufacturing and order fulfilment, everything takes place in house. This commitment allows us to guarantee the quality of every order that leaves our facility. We take pride in overseeing each step of the process, ensuring that our wall planners meet the highest standards before reaching our customers' doors

  • Can the planners be customised?

We are unable to customise the planners. 

  • What can I use to write on the planners?

We recommend using chalk markers for best results. Please refer to our user guide for instructions and tips to get the best results from your markers. Ensure your planner is clean and dry before you start writing. Chalk markers will write wet, dry hard and are smudge proof

  • How do I clean the planners?

Use a damp microfibre cloth. Do not use abrasive cleaning products or cleaning cloths.  Please refer to our user guide for full information.

  • Do you offer a discount for bulk or wholesale orders?

If you are interested in either of these options please email emma@calmchaos.uk to discuss further

  • What is your exchange and return policy?

Please refer to our return and exchange policy 

  • When will my order ship?

We aim to ship the same day on orders placed before 2pm

  • Do you ship internationally? 

Yes we do ship internationally 

  • How do I track my order? 
You will receive email confirmation of your order with a link to your tracking number